About
Highly passionate Virtual Assistant with over 4 years of experience providing comprehensive remote administrative, social media, customer service, and executive support to diverse startups and businesses. Adept at streamlining workflows and optimizing operations, I consistently deliver efficient and reliable support that enables teams to stay organized, on track, and focused on strategic growth. My expertise in digital tools and proactive approach ensures seamless virtual support and enhanced productivity.
Work
Enteetech
|Administrative Virtual Assistant (CEO Support)
Remote, Global, UN
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Summary
Provided comprehensive administrative and project coordination support to the CEO of Enteetech, optimizing operational efficiency and team morale.
Highlights
Conducted in-depth internet research, synthesizing findings to reduce decision-making time by 20% for strategic initiatives.
Organized virtual team-building events and online celebrations, fostering a positive remote work culture that boosted team morale and employee motivation.
Coordinated projects using Trello and ClickUp, achieving 100% on-time task completion and streamlining daily administrative operations, including digital file management and sales record updates.
Managed LinkedIn and Facebook pages, publishing product updates and promotional content twice weekly to enhance brand visibility and engagement.
Designed branded graphics for product features using Canva, enhancing visual communication and marketing materials.
Game Truck World
|Admin Support & Social Media Manager
Winnipeg, Manitoba, Canada
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Summary
Managed administrative and social media operations for Game Truck World, ensuring efficient communication and enhanced online presence.
Highlights
Managed over 100+ weekly emails, ensuring prompt responses and seamless follow-up for critical communications.
Drafted and edited newsletters and long-form articles, repurposing content for LinkedIn to expand professional reach and engagement.
Monitored content analytics and recommended data-driven adjustments that significantly improved user engagement.
Engaged with over 500 social media accounts and scheduled 40+ posts monthly, enhancing brand visibility and online presence.
Legit Solutions Agency
|Executive Virtual Assistant
Nigeria, National, Nigeria
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Summary
Served as a key executive support, facilitating cross-departmental communication and managing client relations for Legit Solutions Agency.
Highlights
Served as the primary liaison for cross-departmental communication, ensuring effective and efficient information flow between teams.
Managed email correspondence for 3+ clients, maintaining an average response time under 2 hours during business hours.
Scheduled over 150+ meetings and appointments per quarter with zero conflicts, ensuring timely follow-ups and optimal executive calendars.
Maintained and updated CRM databases with 95% data accuracy, significantly improving client outreach and follow-up efficiency.
Larrify
|Customer Support & Virtual Assistant (Freelance)
Remote, Global, UN
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Summary
Provided exceptional remote customer support and administrative assistance, enhancing client satisfaction and operational efficiency for Larrify.
Highlights
Provided exceptional remote customer support, managing incoming inquiries and serving as the primary professional contact for clients and stakeholders.
Coordinated inter-departmental communication, ensuring rapid and accurate information relay and maintaining team alignment.
Organized weekly team and client meetings, managing agendas, preparing presentations, and taking minutes; drove a 25% improvement in post-meeting task completion through diligent follow-ups.
Fostered an engaging virtual office culture by organizing remote team activities and social events, enhancing employee connection and motivation.
Valentino Property Management
|General Virtual Assistant
Nigeria, National, Nigeria
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Summary
Managed daily administrative and tenant relations, contributing to operational efficiency and business growth for Valentino Property Management.
Highlights
Managed daily tenant communications and maintenance coordination, achieving a 95%+ same-day response rate.
Supported the executive team with comprehensive calendar management and efficient travel arrangements.
Conducted research on industry trends and identified potential business opportunities to inform strategic decisions.
Contributed to lead generation and customer nurturing efforts, successfully converting prospects into buying customers.
Organized and maintained digital files, including lease agreements and critical documents, with 100% accuracy using Google Drive/Dropbox.
Scheduled property showings, contractor visits, and team meetings, ensuring zero conflicts and 24-hour advance confirmations.
Tracked rent payments and managed late accounts, ensuring 100% of rent reminders were sent by the 1st of each month.
Education
RemoteTrybe Virtual Assistant Training
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Certificate
Virtual Assistance
ALX Virtual Assistance Training
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Certificate
Virtual Assistance
Digital Witch IT Support Training Program
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Certificate
IT Support
Jara Skills Academy
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Certificate
Virtual Assistance Training
Federal Polytechnic Oko
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HND
Insurance & Risk Management
Skills
Administrative Support
Calendar Management, Appointment Management, Task Prioritization, Time-blocking, Professional Email Management, Multitasking, Scheduling, Document Preparation, File Management, Data Entry, Workflow Optimization, Automation.
Executive & General Support
Executive Support, Administrative Support, Inbox Management, Travel Planning, Itinerary Management, Cross-departmental Communication, Strategic Planning Support.
Social Media Management
Social Media Management, Social Media Engagement, Content Creation, Newsletter Drafting, Article Editing, Analytics Monitoring, Canva Design.
Customer Relations
Customer Support, Client Relations, Visitor Assistance, Customer Inquiries, Lead Management, Tenant Communication.
Project Management
Project Coordination, Task Completion, Process Improvement, Meeting Management, Agenda Preparation, Minute Taking, Action Item Follow-up.
Data & Research
Data Entry, Database Management, CRM Maintenance, Internet Research, Market Research, Trend Analysis.
Software Proficiency
Google Workspace, Microsoft Office Suite, Trello, ClickUp, HubSpot, Zoho, Salesforce, Asana, Monday.com, Slack, Zoom, Microsoft Teams, Hootsuite, Buffer, Zapier, Calendly, Lemlist, Google Drive, Dropbox, Google Calendar, Microsoft Outlook.
Interpersonal & Organizational Skills
Communication Skills, Interpersonal Skills, Organization, Attention to Detail, Problem-Solving, Adaptability, Team Building, Office Culture Enhancement, Multitasking.